Privacy notice.

Launch control: This working notice must be completed with the verified legal entity, Information Officer details, service providers, retention periods and cross-border arrangements before public launch.

Purpose and scope

Blackthorn is committed to processing personal information lawfully, reasonably and transparently in accordance with applicable South African law, including the Protection of Personal Information Act.

Information we may collect

Website enquiries may include identity and contact information, organisation and professional-role information, information about the nature and urgency of a prospective matter, communication preferences and technical website information.

How information is used

Information is intended to be used to assess an enquiry, conduct conflict and lawful-purpose checks, communicate with the enquirer, secure the website, meet legal obligations and improve service performance. No assignment begins through website submission alone.

Sensitive information

Do not send identity documents, passwords, financial credentials, intimate material, medical records or detailed evidence through the general enquiry form. An approved secure method will be provided where appropriate.

Your choices and rights

Applicable rights may include requesting access, correction or deletion; objecting to certain processing; and lodging a complaint with the Information Regulator. Requests will be assessed against applicable legal and record-retention obligations.